Refund policy

Return & Store Credit Policy

At Nazaakat by Pri, we want you to love every piece you receive. Please review our return and store credit policy carefully before placing your order.

1. Return Eligibility

We accept return requests within 48 hours of delivery, subject to the following conditions:

  • The product seal must be intact and unopened.
  • Items must be unused, unwashed, and in their original packaging.
  • All original tags and labels must remain intact.
  • Return requests must be initiated within 48 hours of delivery.

2. One-Time Return Policy

Each order is eligible for only one return, subject to the eligibility conditions outlined above.

Approved returns will be processed in the form of store credit. We do not offer direct monetary refunds for change-of-mind or preference-based returns.

Once a return has been processed, no further return requests will be accepted for the same order.

3. Shipping Charges

For all approved return requests, shipping charges ranging from ₹100 to ₹250, depending on the customer's delivery location and serviceable region, will be deducted from the total order amount before issuing store credit.

The applicable shipping charges will be communicated by our team based on the delivery location.

All approved returns will be processed in the form of store credit, subject to the terms of this policy.

4. Store Credit

Approved returns will be eligible for store credit, subject to the conditions of this policy.

  • Store credit must be used within 30 days from the date of issue.
  • Unused store credit will expire after the 30-day validity period.
  • Store credit can be redeemed against future purchases on our website.
  • Store credit cannot be exchanged for cash.
  • Store credit is provided once the product reaches the warehouse and passes the quality check.

5. Damaged, Defective or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order details and clear photographs or videos of the issue.

Such cases will be reviewed separately and handled in accordance with applicable consumer protection requirements.

6. How to Initiate a Return

To initiate a return request, please contact us at:

Email: contact@nazaakatbypri.com

Please include your order number, product details, reason for the return, and clear photographs or videos wherever applicable.

Our team will review your request and guide you through the next steps.

7. Important Information

All return requests must be initiated within 48 hours of delivery and are subject to approval.

By placing an order with Nazaakat by Pri, you acknowledge that you have read and understood our Return & Store Credit Policy, subject to applicable consumer protection requirements.